We accept all wines that hold a good resale value. With that being said, all types of wines are accepted under certain conditions such as: quality, provenance and drinkability. We will gladly assist you with the wines you're considering to sell, simply submit the form in the sell tab.

We are a Quebec based Auction House, therefore all sales are subject to GST & QST (15%). As we sell globally and cannot know of all regulations, we advise you to get informed if any other tax or fees are applicable in your province/state or country.

Yes, Crystal will authorize your credit card for $1 USD before you place a bid. This is simply precautionary to ensure the card does indeed belong to you and no fraud is being attempted. In the case that you win a lot, you will have the option to pay with the same card or chose a different form of payment.

Our team of experts inspect every wine bottle that is put up for auction for various condition signs. We do our due diligence to find out provenance so that no client is ever disapointed. All lots are graded and marked in their lot description, you can refer to our "important information" document on the sale page to help guide you thru bottle conditions.

All lots are graded and noted in their descriptions using our grading system as well as all photos seen on our auction platform are of the exact lot. Feel free to open the image and verify ullage and label conditions. You can refer to the "important information" document to learn about our grading system. If you have any further questions about a specific lot, feel free to contact us and we will gladly help.

It doesn't cost anything to create an account on our bidding platform as well as on our mobile app.

Click here to create an account now!

https://live.crystalauctions.ca/register

After creating an account on our auction platform, you will need to register for the specific auction you want to participate in. You will be asked to fill out an information form including a credit card. This is for authentication purposes and to prevent fraud. $1 USD will be credited and reimbursed after authentification.

Delivery is possible in the Montréal or Toronto area for a $20 fee. If you are purchasing from any other region or country, please note that clients are responsible for all shipping arrangements as well as any duties, taxes, or other fees associated.

Certain states or country may have limitations on alcohol importation, Crystal is not responsible for obtaining shipping permits or licenses. We strongly advise our customers to investigate their personal situation before using our platform.

All wine and spirit consigned to Crystal is brought to our offices and stored in a protected environment. Our bottle storage arrangements meet the best standards of storage conditions and is approved by the SAQ.

In order to accommodate your order, we ask that you book your appointment no less than 48 hours prior to your desired pickup time by contacting info@crystalauctions.ca. Customers should note that photo ID and a copy of the customer invoice must be shown before the product will be released. Any third party assigned by the buyer to pick up their shipment must be accompanied by a copy of the original invoice and a letter authorizing the release of goods to that third party.

Crystal offer a convenient and secure way to bid via our reliable online auction platform.

You can place a bid anytime during our events. If a bid is received during the final 5 minutes of the lot expiring, the countdown for that specific lot will reset to 5 minutes until no more bids are received. This prevents bidders from "snipping" and entering their bid with only a few seconds remaining.

Additionally, you can enter absentee bids by setting the maximum amount you are willing to bid up to. Our platform software will bid on your behalf up to the amount entered.

Crystal charges 20% buyer's premium on all hammer prices. Buyer's premium and applicable taxes are added to the hammer price.